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01 How Does Infrared Cooktop Work?
An infrared cooktop works by using infrared radiation to directly heat the cookware. This method ensures quick and even heating, reducing cooking time and enhancing flavor retention.
02 Â Infrared Cooktop Vs Induction Cooktop
Infrared cooktops use infrared radiation to heat the cookware directly, making them suitable for all types of pots and pans. Induction cooktops, on the other hand, use electromagnetic fields to heat only ferrous metal cookware. Infrared cooktops are generally more versatile, while induction cooktops are often more energy-efficient.
03 Is there a user manual available for Cygen products?
Yes, each Cygen appliance comes with a user manual that provides instructions on setup, usage, and maintenance.
04 Is the Infrared Cooktop energy efficient?
Yes, our infrared cooktop is designed to be highly energy-efficient, saving you on electricity bills.
05 How do I clean the Infrared Cooker?
The infrared cooker has a smooth, easy-to-clean surface. Simply wipe it with a damp cloth and mild detergent.
06 How can I contact Cygen for support or inquiries?
You can reach us at customer.care@cygen.store for any queries or assistance. Additionally, feel free to contact us via call at+91-9654512747 for quick support. Our team is here to help!
07 Can I use any type of cookware on the Electric Chulha?
Most types of cookware can be used on our electric chulha, but for best results, we recommend using flat-bottomed pots and pans.
08 Do Cygen products come with a warranty?
Yes, all Cygen products come with a 1-year warranty that covers manufacturing defects and ensures peace of mind. For warranty claims, you can contact us via email or WhatsApp, and our team will provide prompt assistance.
Cygen Home Appliances
What Sets Us Apart
Free Home Service Delivery
Enjoy the convenience of our free home service, ensuring prompt and efficient support right at your doorstep.
Customer-Centric
Our customers are at the heart of everything we do. We prioritize your needs and satisfaction, delivering exceptional service and products tailored to your lifestyle.
In-House Manufacturing
Experience superior quality and reliability with our in-house manufactured appliances, crafted with precision and care to meet the highest standards.
Affordable Luxury
Enjoy high-end features and exceptional quality without breaking the bank. Our products offer the perfect balance of luxury and affordability, making premium home appliances accessible to everyone.